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DATA POWERED RETAIL

Plan. Buy. Move. Sell. Support. Helping Retail Modernise across the value chain.

Data driven retail

DIGITAL OPPORTUNITIES IN RETAIL

Tighter Supply Chain Integration

Optimum inventory, accurate forecasting & faster replenishments need real-time & secure data sharing across the supply chain

Merchandise Mix Execution

Get hundreds of stores spread across the country to follow a consistent planogram. Enable virtual store-walks & timely in-store replenishments

Omni-Channel Experience

Ensure a seamless customer experience across your digital & physical stores. Leverage omni-channel to achieve customer delight & distribution efficiencies

Shopper Behaviour Analytics

Use AI and surveillance technologies to derive insights from shopper behaviour in-store for crucial decisions regarding layout & merchandising

Manage Store Assets

Electrical fittings and appliances are a large part of retailers' assets. Use IoT to efficiently manage these assets to increase their life and reduce running cost

Operating Costs, Margin & Risk

Reducing staff cost and other over-heads & better mark-down management. Mitigate the threat of security breach

Smoad Beetle SD WAN router
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SD WAN CONNECTIVITY

Our store connectivity solution, SMOAD, is an SD-WAN plug-n-play device, preconfigured to your WAN settings. Store employees need no IT skills to deploy or troubleshoot it easily in-store

As part of the service, we provide a broadband connection with 4G LTE redundancy from different service providers, in-built firewall and security features. Additional application specific configurations and policies can be configured

SECURE, HI-SPEED STORE NETWORK

Image by Nikola Đuza

Local, Unmanaged Networks have a High Hidden Cost. We offer a fully Managed and Secure Network with SLAs

  • Centrally managed store IT network, bring all stores onto the corporate network

  • SD WAN based - fully ready for your next generation network

  • End-to-end managed service: Broadband + 4G connectivity + SD WAN router + 24/7 support

  • Service Level Guarantees for uptime, response and resolution

  • Security Certified - AES 256 encrypted data security

  • Use with Cloud POS and integrate with Zscaler and other cloud aggregation technologies

  • Infa-As-A-Service Model - Managed service, opex based deployment

ASSET MANAGEMENT + ENERGY OPTIMISATION

Electrical Switch Panel in store

Enhance In-Store Customer Experience. Extend the life of Electrical Appliances. Save Power Costs

  • Improper Air-conditioning, Escalators and lighting in stores have a negative impact of customer experience

  • Monitor the working condition of all electrical assets across all stores from a central dashboard 

  • Ease to install IoT solution that works with legacy appliances 

  • Benchmark power consumption across similar stores to identify cost saving opportunities

  • Pre-empt failure of expensive assets and save on unplanned capex

  • Insightful analytics presented at regular frequency

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OMNI-CHANNEL CUSTOMER CARE

Customer Care Applications for Digital, Physical or Phygital Commerce

  • Ticket management for speedy customer resolutions

  • Build collaboration and accountability

  • Integrated view of customer journey in-store, on-call, email and social

  • Identify points of service break & fix them

  • Integrated telephony and contact centre agent solutions

  • Integrate with surround systems - better consumer insights, faster responses

  • AI engine to automate and guide your staff

IN-STORE CUSTOMER WI-FI

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CLOUD MANAGED WIFI

  • User Authentication

  • Policy Enforcement

  • Billing

  • Customer Engagement

  • Monitoring, Logs, Reports

MANAGED SERVICE

  • Login through social network 

  • Credentials through SMS

  • Any combination

  • Centralised Usage policy controls  

BUSINESS BENEFITS

  • Loyalty Program booster

  • Repeat walk-ins

  • Consumer Insights

  • Cross platform promotion

  • Targeted Offers

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EXCEED EXPECTED ROI

Powered by Zoho's business suite, we help you implement an efficient way to manage and drive projects of any size.

Simplify complex processes with apps that will make your team's work easier. Create simple applications, manage collaborative tasks, automate repetitive processes or simply manage your resources better