DATA POWERED RETAIL

Plan. Buy. Move. Sell. Support. Helping Retail Modernise across the value chain.

DIGITAL OPPORTUNITIES IN RETAIL

Tighter Supply Chain Integration

Optimum inventory, accurate forecasting & faster replenishments need real-time & secure data sharing across the supply chain

Merchandise Mix Execution

Get hundreds of stores spread across the country to follow a consistent planogram. Enable virtual store-walks & timely in-store replenishments

Omni-Channel Experience

Ensure a seamless customer experience across your digital & physical stores. Leverage omni-channel to achieve customer delight & distribution efficiencies

Shopper Behaviour Analytics

Use AI and surveillance technologies to derive insights from shopper behaviour in-store for crucial decisions regarding layout & merchandising

Manage Store Assets

Electrical fittings and appliances are a large part of retailers' assets. Use IoT to efficiently manage these assets to increase their life and reduce running cost

Operating Costs, Margin & Risk

Reducing staff cost and other over-heads & better mark-down management. Mitigate the threat of security breach

SD WAN CONNECTIVITY

Our store connectivity solution, SMOAD, is an SD-WAN plug-n-play device, preconfigured to your WAN settings. Store employees need no IT skills to deploy or troubleshoot it easily in-store

As part of the service, we provide a broadband connection with 4G LTE redundancy from different service providers, in-built firewall and security features. Additional application specific configurations and policies can be configured

SECURE, HI-SPEED STORE NETWORK

Local, Unmanaged Networks have a High Hidden Cost. We offer a fully Managed and Secure Network with SLAs

Centrally managed store IT network, bring all stores onto the corporate network
SD WAN based - fully ready for your next generation network
End-to-end managed service: Broadband + 4G connectivity + SD WAN router + 24/7 support
Service Level Guarantees for uptime, response and resolution
Security Certified - AES 256 encrypted data security
Use with Cloud POS and integrate with Zscaler and other cloud aggregation technologies
Infa-As-A-Service Model - Managed service, opex based deployment

ASSET MANAGEMENT + ENERGY OPTIMISATION

Enhance In-Store Customer Experience. Extend the life of Electrical Appliances. Save Power Costs

Improper Air-conditioning, Escalators and lighting in stores have a negative impact of customer experience
Monitor the working condition of all electrical assets across all stores from a central dashboard
Ease to install IoT solution that works with legacy appliances
Benchmark power consumption across similar stores to identify cost saving opportunities
Pre-empt failure of expensive assets and save on unplanned capex
Insightful analytics presented at regular frequency

OMNI-CHANNEL CUSTOMER CARE

Customer Care Applications for Digital, Physical or Phygital Commerce

Ticket management for speedy customer resolutions
Build collaboration and accountability
Integrated view of customer journey in-store, on-call, email and social
Identify points of service break & fix them
Integrated telephony and contact centre agent solutions
Integrate with surround systems - better consumer insights, faster responses
AI engine to automate and guide your staff

IN-STORE CUSTOMER WI-FI

CLOUD MANAGED WIFI

User Authentication
Policy Enforcement
Billing
Customer Engagement
Monitoring, Logs, Reports

MANAGED SERVICE

Login through social network
Credentials through SMS
Any combination
Centralised Usage policy controls

BUSINESS BENEFITS

Loyalty Program booster
Repeat walk-ins
Consumer Insights
Cross platform promotion
Targeted Offers

EXCEED EXPECTED ROI

Simplify complex processes with apps that will make your team's work easier. Create simple applications, manage collaborative tasks, automate repetitive processes or simply manage your resources better